Dealing With Late Payments
While it is obvious that a good deal of staying on top of the debt management game is making all of your payments on time, what happens during the inevitable slip-up? Making a late payment can happen to even the most organized and while unnerving, isn’t the end of the world. The first step once you discover that the date due has passed, take a deep breath and locate the phone number of the creditor on the bill or accompanying paperwork. Make the call immediately and explain your situation directly to the creditor. Most institutions will allow you to pay with your credit card right over the phone. If that is not an option, tell the creditor that you will submit payment that same day through the mail. In most cases this will be sufficient to get the creditor to void the late fees (assuming you don’t have a history of late payments) but in some cases the creditor may request that you overnight the funds. If this is the case, most couriers (US Mail, UPS, FedEx, DHL) offer overnight parcel service. Keep in mind that using electronic funds transfers (such as Western Union or MoneyGram) are actually speedier and cost less.
The process is similar but a bit more timely if there is no way for you to make your payment. Again this process begins by making an immediate call in to the creditor in which to explain your situation. Suggest that you wish to break your payment up so that you’ll immediately submit as much as you can afford with the balance added to the next month’s payment. If you have a legitimate excuse (sudden loss of job, illness, etc.) be sure to let the creditor know about it. Many institutions have the ability to temporarily suspend debt payments and defer them until you’ve recovered. Most creditors will be willing to work with you once you make the effort to address the situation before it becomes an outstanding debt.
While the best advice is to always make your payments in full and on time, sometimes situations beyond our control can pop up and make a mess of even the most steady debt management plans. Remember that quick response and honesty with the creditor can prevent further damage to your credit.


