Credit Card Debt Management

The New York Police Department is telling victims of identity theft to keep their stolen credit cards open and active. From a financial advisor’s point of view, this would sound like the worst possible advice. However, from a detective’s perspective, it becomes much easier to track down the thief.

As might be expected, the plan is meeting with some resistance, according to the New York Daily News:

“‘Nobody trusts credit card companies or banks, so no one really believes they won’t be on the hook for some crook’s spending spree,’ said a Manhattan lieutenant familiar with (NYPD Deputy Commissioner of Operations Phil) Pulaski’s push to reduce grand larcenies.”

NYPD officials are saying they will attempt to work with credit card companies to gain a commitment for the companies to pick up the tab. It’s an “investment,” they say, well worthwhile in light of catching a thief run amuck. However, there is a mixed reaction in the credit card world as well. Visa, MasterCard and American Express stated that a consumer would never be expected to foot the bill for a criminal’s spending spree, even if the card was left open under the advice of law enforcement. However, Capital One spokesperson Diana Don had the following to say:

“We might be responsible for the expenses. We want to work with law enforcement to stop such thefts. It would be on a case-by-case review.”

This story still doesn’t answer the common complaint of law enforcement officials — jurisdiction. Might we assume that the feds would get involved in this effort as well? By many accounts, credit card fraud and identity theft often becomes an international issue, so that may be necessary. At any rate, it’s nice to see law enforcement officials trying to take a solution-oriented approach, even if it is still in the idea stage.